Monday, May 23, 2011

Essay on Patience

Essay on Patience

An essential virtue for human beings, patience has an important place in our lives and one of the most critical has been patience in profession. The neck-breaking speed of changes and growth, higher and higher career ambitions and the fire in the belly to deliver the best has led to "Impatient professionalism". We have started measuring professionals by the speed by which they deliver their tasks; we have created our own standards for it. With the speedy expectations and then due to the unmet expectations, speedy conclusions are made which obviously have very high chances of being wrong. A co-worker not responding to my phone-call with the frequency I expect, a co-worker not delivering at the time I thought he/she should, or a co-worker not writing mails to satisfy my expected "mail-contents" is branded as unprofessional and dumb, and is sometimes named a wrong person at a wrong place. Impatiently I start look for a quick-fix solution to make things happen.

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In the race to be the most successful ahead of all, I have forgotten the core values of a workplace. The workplace consists of multiple souls working together to achieve a common goal - a common goal (of profitability and so on) by delivering in time while following the set business processes. Leaders have set the business process and set the time too to complete the tasks. Interestingly, a leader does understand the collective output of these souls within the process and has set the timeline accordingly. This is why he/she is a leader and in fact this is the most important virtue of the leaders; they understand beyond what normal people can. So I see that I am running hard to be a big success, to be a leader, but I am missing the very virtue in the frenzy.

It certainly is not possible within a day or two; there is no quick fix for it. It does require patience to observe and understand before jumping to conclusions. In order to achieve this level of understanding I require a paradigm shift; the way I perceive situations and people in them. Every one of us is different; some are slow in writing mails, some are uncomfortable with phone and prefer meeting in person, some "are" slow in completing their tasks but still they are responsible enough to do their work. Many people haven't had the chance to get into Ivy League schools and rigorous study schedules, and so they cannot analyze situations on the fly. Such backgrounds or many more similar ones do not make people a clumsy worker; in fact, they are probably more meticulous than I think they are because they are aware of their limitations. Eventually, I need to "slow down" and think, and put my analysis to understand the given real-life situation. I need to understand my co-workers, the limitations and the strengths they posses, and that there are ways to do things differently at different pace. Once I am able to see that there are dozens of ways of solving a problem I will be able to understand what could be the best in what situation. Probably I was wrong all the time (I still need to learn a lot and I am learning!) or I was right, and now I can convince a better way through my team.

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